The Toy Shop Reviews

"Thetoyshop.com" accepts payments through various methods. Payment can be made by the methods provided on the Thetoyshop.com website. The payment is debited from the chosen method at the time the order is placed. It's important to note that one must be over 18 to make a payment. The website offers payment methods that are considered reasonably safe such as credit card and Paypal. These companies usually offer the option to get your money back in case the merchant does not deliver or the product has been broken during transportation. However, no payment method gives money back all the time. All prices include VAT (where applicable) at the applicable current UK rate.

At "Thetoyshop.com", customers are given 28 days from the day they receive their product to change their mind. The product must be returned in the original packaging and in a re-saleable condition (with any seals or wrapping unbroken). The order is accepted and the contract between the customer and the store is concluded when the product ordered is dispatched. The payment is debited from the chosen method of payment at the time that the order is placed. The contract can be cancelled for the goods ordered at any time up to the end of the 28 days from the date the ordered goods are received. There is no need to give any reason for cancelling the contract nor will there be any penalty.

As for the shipping policy, there are several options available. Standard Delivery is free when spending over £39.99, or £2.99 for orders under £39.99. Delivery takes 2-3 working days (excluding weekends and bank holidays). Express Delivery is free when spending over £75.00, or £2.99 when spending over £29.99, or £5.99 for orders under £29.99. Orders placed by 5pm receive delivery for the next working day (excluding weekends and bank holidays). There are also options for Free Click & Collect within 30 minutes, Collect from Asda for £2.99, and Collect from EVRi ParcelShops for £2.99. International deliveries are also available. Please note that these policies apply for UK mainland only and are subject to change without notice.

The most popular toys on Thetoyshop.com, also known as The Entertainer, include a wide range of items. Some of the bestselling toys are Spider-Man, LEGO, Hot Wheels, Nerf, Star Wars, Squishmallows, Funko, LOL Dolls, Gabby's Dollhouse, Bluey, Peppa Pig, Playmobil, CoComelon, Sylvanian Families, and Rainbow High Dolls. During the festive season, the top toys include Bitzee Digital Interactive Pet, Fuggler FuggGlow Soft Toy, Disney Stitch Squishmallow, and Twister Air Game. These toys cover a wide range of categories, from action toys and dolls to construction sets and board games, catering to children of all ages. Please note that the popularity of toys can vary over time and is influenced by factors such as trends, seasons, and new releases.

No, exchanges cannot be processed for toys returned to the warehouse. Exchanges can be made in-store where stock is available, and the returns policy is followed. If an item is returned to the warehouse and exchanged, a refund will be issued.

The Toy Shop offers standard delivery within 3-5 working days for orders under £39.99 at £3.99 and free for orders over £39.99. Express delivery is also available at £5.99 for orders under £75.00 and free for orders over £75.00, with delivery within 1-2 working days.

The Toy Shop accepts Klarna, PayPal, MasterCard, Visa, and Amazon Pay.

No, The Toy Shop is currently unable to deliver to countries outside of the United Kingdom.

No, online-only toys cannot be returned to a store. Contact The Toy Shop's customer service for Lego items return.